Kids Birthday Cake for Example Pty Ltd

• The booking. The deposit holds the date; the balance is due 7 days before. Food registration on request.
• Lead time. Orders need 14 days; one made 7 to 13 days out is taken where I can; under 7 days, where I can, adds $10.
• Final numbers. Serves are fixed 7 days before, then may rise at the tier's serve price, not fall. A coffee portion is 1 x 1 inch, a dessert portion 1 x 2 inches.
• Design. Fixed 7 days before; later changes, where possible, $60 per hour, shown first. Handmade work never copies a photo exactly.
• Allergens. Unless shown otherwise, my kitchen handles gluten, eggs, nuts and dairy; traces may occur. Tell me allergies in writing. Gluten free, nut free or vegan adds $1 per serve.
• Toppers and supports. Wired figurines, candles, toppers and dowels are not food; remove before serving.
• Handover. Someone must receive it, and we record by photo or signature the time, place, condition and receiver; faults before handover are mine, after it, yours or the venue's.
• Storage. Keep it cool, out of sun and hot cars, displayed up to 90 minutes in air conditioning; fondant stays unrefrigerated. Venue cool storage is yours.
• Delivery. Collected, or delivered within 20 km for $40. Further is $1 per km each way.
• GST and loadings. Prices include GST where it applies. Holiday rates show above with their days and replace weekend rates, never stacked; if none is shown, none applies. Card payment adds no fee.
• Date moves. One move within 12 months of the booked date keeps all paid if I am free, less ingredients bought at cost; else the scale runs from your request.
• If I cannot deliver. If for any reason I cannot deliver, I offer a maker of equal standing for your approval, or refund all paid.
• Cancellation. In writing; I keep only the real loss. With 14 days notice or more, all is refunded less design time at $60 per hour, hours shown, up to the deposit. With 7 to 13 days, I keep the price less what refilling the date earns and costs saved, up to the deposit. Under 7 days I keep the price less refill earnings and costs saved, never more than the payments due.

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